At RERANÍ, each piece is made with care and intention. If you would like to exchange your order, we are happy to assist under the following conditions:
• Timeframe: Exchange requests must be made within 14 days of receiving your order.
• Condition: Items must be returned in their original condition, unworn, unwashed, and with all tags and packaging intact.
• Eligibility: Exchanges are available for size or style only. Please note that custom or final sale items cannot be exchanged.
• Process: To request an exchange, contact us at reraniltd@outlook.com with your order number and details of your request. Our team will guide you through the next steps.
• Shipping: Customers are responsible for the cost of returning items, unless the item received was faulty or incorrect. Once we receive and inspect your item, your replacement will be dispatched.
As each piece is made in small runs, we encourage intentional purchasing. Exchanges are available for size or style, but refunds are reserved for items that are faulty or incorrect.