At RERANÍ, each piece is crafted in small batches with care and intention. For this reason, we do not generally offer refunds, except in cases where items are faulty, damaged, or incorrect.
• Eligibility: Refunds will only be issued for items that arrive faulty, damaged, or not as described.
• Timeframe: Requests must be made within 7 days of receiving your order.
• Condition: Items must be returned unworn, unused, and in their original packaging with all tags intact.
• Process: To request a refund, contact us at [insert email] with your order number and supporting images. Our team will assess and confirm the next steps.
• Refund Method: Approved refunds will be issued to your original payment method within 5–10 working days.
Each RERANÍ piece is created in limited quantities, reflecting our slow fashion ethos. We invite you to purchase with intention, as refunds are offered only in cases where items are faulty or incorrect.